Custom properties

You can create your own fields in cards to display the characteristics of an issue that are important to you.

How to create a custom property?

There are two ways:

1. Go to Menu → Administration → Custom properties. Click “Add custom property”

2. Straight out of the card by selecting the option “Create new property”

Who can create additional custom properties?

The property can be created by the owner of the company, as well as by participants who have the right to to create custom properties.

How to remove a value in a custom property

Click on the value, in the window that appears, click the "Remove" button

If the first method doesn't work, click on the trash can icon to the right of the field.

How to remove a custom property from a card

Open menu → Administration → Custom properties. Click on the trash can icon to the right of the field name.

In the window that opens, click "Remove" if you want the field to disappear from all cards.

How to deactivate a custom property

Deactivating means that the property cannot be added to new cards, the property and its values ​​will remain unchanged in existing cards.

Open menu → Administration → Custom properties. Click on the trash can icon to the right of the field name. In the window that opens, click "Deactivate".

What types of properties are there?

When creating a new custom property, you can choose its type and display options (show on the facade of the card, add the property to the cards). Let's touch upon in greater detail:


Allows you to send a letter directly from the card to the address specified in the field. Now you can, for example, assign a contact person for communication by task, in addition to selecting the responsible one.


This type limits the choice to just one tag. This type of custom property can be used to mark "version" (the release number that the task is planned or included in).


The difference between 'Select' and 'Multi select' is that you have no limits for the number of tags.


This type is used for any quantitative values. We in Kaiten use them to denote the number of hypotheses that are within the task.

It is also useful for RICE and ICE Score methods. The priority level of the task will be reflected right on the facade of the card. You can filter out the cards with the highest rating and quickly determine which task to start in the first place.


This type is used for any calculations. You can insert the values of fields like “Number” or “String”, another formula or just use it as a calculator.

For example, you can count RICE Score:

  1. Create 4 properties with number type (Reach, Impact, Confidence and Effort)

  1. Add this properties to card

  2. Create property with formula type for calculating RICE = (Reach * Impact * Confidence) / Effort

  1. Fill in the fields Reach, Impact, Confidence and Effort

  2. The RICE field will appear automatically with the calculation result

Collective score

In Kaiten, you can create a field where multiple users can enter values. Such a field will be useful for the team's assessment of the priority of the problem (RICE and ICE Score) or its complexity (poker planning).


You can now add an emoji rating to a card, and that rating will be visible on the front of the card. There are two options to choose from: an emoji rating or a emoji set .

Use properties with vote type for

1. prioritization of tasks,

2. demonstration of important metrics of the task,

3. evaluating the results.

When creating the "Vote" field, you can select the type of assessment

1. Individual grade - each new grade in the card overwrites the previous value.

2. Collective rating - multiple users can vote. The score is calculated based on the average.


A property with the "Date" type is suitable if, in addition to the deadline, there are other important dates in the task that you need to remember.

This could be:

- record of the client's birthday,

- date of presentation of the commercial proposal,

- intermediate deadlines: when the design, text, layout on different sites, etc. will be ready.

This is how the property with the "Date" type looks on the front of the cards