Guest users
Kaiten has a new type of user – guest users. Guest users can view boards and comment on cards, but do not require payment.
The ability to invite guest users to your spaces for free will come in handy if you want to give a customer or third-party experts access to your processes.
The difference between guest users and regular users
User with the "Commenter" role | Guest user | |
|---|---|---|
Price | Paid, depends on the tariff | Free |
Actions in spaces | Can view cards and leave comments Role and capabilities of the user can be changed | Can view cards and leave comments |
Working with Kaiten documents | Sees documents open to all Can be invited to document You can give access to read, edit or administer the document | Doesn't see documents open to all Can be invited to document Can only read the document, cannot expand access |
Working with User Story Map | Sees User Story maps open to all Can create User Story maps, cards, activities, releases Can be invited to User Story map | Doesn't see User Story maps open to all Can only view User Story map Can be invited to User Story map |
Working with the "Service Desk" module | If have access, can leave requests from the Service Desk interface Can get access to the administrative functions of the module | If have access, he can leave requests from the Service Desk interface |
How to invite a guest user
There are two ways to do this: from space or from the "Members" section of the menu.
From space
Click on the icon with purple men in the upper right corner.
Click the plus icon.
In the window that opens, select the "Send invite" tab → enter the mail of the person you want to invite, and check the box next to "Invite as a guest user" → click "Send"
From the "Members" section
Open menu → Members.
Select the "Invites" tab. Enter the mail of the person you want to invite. Don't forget to check the box next to "Invite as guest user". Select the space you are inviting the guest to and click “Send”.
